Benfield - enjoy the journey
Showing 1-50 of 252 results
Very happy with the service and promptness of booking in as I needed prompt attention
Excellent service, catered around my own needs at a very reasonable price indeed. I would highly recommend Benfield as the dealer of choice! Thanks again.
You have a helpful sales team. When I phoned to request a test drive the receptionist was polite and helpful.
Both Mark Hawkridge and Grant Hall assisted us, answered our questions and gave us time to think about our purchase. They were not 'pushy' in any way.
A very smooth car purchasing experience. :)
Absolutely delighted that we will be driving our brand new car just 5 days after ordering it. Our Sales Executive was extremely helpful and kept us informed of progress throughout the week arranging all the documentation, registration, insurance etc. A thoroughly enjoyable experience and we look forward to a long and happy relationship with Benfield.
Excellent customer service warm and friendly approach.
Ecellent service all round from the receptionist to the sales team. I will definitely use Benfield again and will recommend the company to everyone. Keep up the good work
I AM IN THE PROCESS OF BUYING A CAR FROM BENFIELD MOTORS, BENFIELD ROAD NEWCASTLE UPON TYNE. I FIND THEIR SERVICE FIRST CLASS. THE WHOLE PROCEDURE FROM START TO FINISH IS FAULTLESS. THE STAFF ARE SO VERY FRIENDLY AND HELPFUL I CAN RECOMMEND THIS DEALERSHIP TO ANYONE. THANK YOU NORMAN D.
i was very pleased with the salesman he was very helpful and
he explained every detail that i asked him i dont think he missed anything he was very relaxed in his aproach. i was very happy with
the deal i was given and my wife loves the car
A great buying experience. Good advice, polite and friendly service from Nicola and all dealt with really efficiently including the finance.
they were very kind to us
Excellent friendly and professional service many thanks.
Helpful, courteous staff - Benfield never disappoints!
Wish I had gone to Benfield Road for my Motability car instead of Morpeth. (Now closed of course). A much nicer experience.
Maria in the service department stands out from the rest of the team she was very helpful in solving my problem with my Megane and is very professional in her work
The salesman Carl was very helpful. He let us test drive the vehicle straight away and was polite and knowledgeable.
He called us with additional information when he said he would. We also got the delivery date quicker than anticipated.
Very good sale, staff very friendly, highly recommended.
atmosphere was friendly and staff were helpful. Looking forward to getting my fab car :-)
Very average - nothing in my customer experience was anything other than average. Experience made all the worse by a derisory valuation on my trade in. Also I was not phoned ( on two occasions ) with registration number. Finally I was then told that the car ordered for me had been given to someone else and I would have to wait another week.
Hi Mr Wilkinson
We are disappointed that you thought your customer experience was average. At Benfield we pride ourselves on the level of customer service we always aim to deliver but after investigation, it appears we fell short of this standard on this occasion for which we apologise. We hope in future we will have the opportunity to make up for the shortcomings you experienced.
Will never use Benfield again. This would have been 5/6th new car I had bbought from you with further new cars every 2/3 years in the future. I have now found a garage with first rate customer service and they will get all my custom in future.
A fantastic dealer to go to , no pressure from the sales team , but all the knowledge you could ever want to know about the vehicles they have , you are kept updated every step of the way and nothing is too much trouble ,we felt very at ease and it was a pleasure to do business with them ....
Staff know their product.
My decision to buy a car from Benfield was because the salesman made me feel really comfortable, he talked me through the process of buying a car and give me detailed information about every step.
When I collected the car there was a few problems, however I called Carl and he arranged for them to be solved as soon as possible, this again made me feel reassured and happy with the purchase. I would definately recommend people to use Benfield Motors, Benfield Road.
very friendly and helpful staff without being overpowering or pushy made our experience with you pleasant thankyou.
Excellent customer service when buying my new car.All options explained and a good knowledge of what would suit me.
Would highly recommend (and i already have) to friends and family as a choice for a dealership.
It was a pleasure to deal with the staff at benfield toad
Excellent customer service, salesman (Anthony Wills) was friendly and helpful. Hassle free transaction, very happy with the car. Would totally recommend!
Great service and value
My daughter and myself are both buying cars from Benfield motors we knew what we wanted before going, although we didn't know about the cars specifications Gareth was very helpful and he let us ponder in and out of the cars we wanted, he never pestered us while we were there we were made very welcome with teas and coffee, Gareth who only works on a Thursday was very very helpful and talked us through what options we had and what different models that were available and choice we could have regarding payments and finance options. After deciding what we wanted we paid a £100 deposit and booked our test drive. Our experience at Benfield has made buyer out of us in the future. Well done Benfield Motors customer come first not cars ... Thank you Carol and Gemma Robson.Seaton Sluice
The service i have recived from buying a car from the sales team to the service department has been done in a a professional manner. I have had a couple of issuses but these have been delt with quickly to my satisfaction.I have now bought 4 cars from Benfield and and i have no hesation about recommending to friends and family to come and see for themselves on how they conduct their business when buying from them..
Other garages just weren't anywhere near as helpful, service was outstanding with amazingly patient staff.
no problem service very good actually offered to purchase the car 4 weeks later which suited me financially but i did purchase it 1 week later,NICOLA WOODS gave me excellent service with test drive and advice
Couldn't be happier with the service we recieved from the moment we walked in until the moment we drove away. Salesman Anthony was very helpful and made the transaction seem easy whilst I was also impressed by the way Anthony and manager Rikki remembered our names and personal information whenever we arrived at the garage. We felt more like friends than customers. Top service and wouldn't hesitate to recommend to our friends and family.
Bryan and Kasia
My overall experience @ Benfield was very good. The staff were all very professional & friendly and happy to help. All my questions were answered and my happiness with their service resulted in me buying a new car.
I have changed my mind about the star rating I give it ***** 5 stars. My husband and myself found the staff very helpful especially Amy who did everything possible to make sure we were satisfied . We look forward very much to getting our new car and driving it. Thank you
Fab staff & perfect car, couldn't of hoped for better! Thank you
Great fast service; fitted in even though they were busy and everyone was willing to sort out the problem as quickly as possible.
Maureen on thjhe service desk is always extremely helpful and bends over backwards to help with any concerns.
I was very impressed with how I was dealt with. Brilliant customer service and didn't expect my car to be cleaned and vacuumed!
Very helpful and friendly Sales Team who helped to define the correct car purchase.
The customer service I received from Benfield was exceptional and I would strongly recommend that anyone wishing to purchase a new car. Should look no further than their local Benfield garage.
Hassle free experience, knowledgeable and helpful staff would recommend to friends & family
I was very satisfied with the service I received when booking in the car for it's 2 year service, and when picking up the car.
Smooth and professional service. I've bought from this garage prior to my current purchase and certainly would again.
Reception staff were efficient, helpful and informative.
My experience was totally positive.
The whole experience of getting my car serviced was a pleasure from start to finish. It was easy to book it in, I was kept informed of the progress while it was being serviced and it was returned to me within the agreed time period. Well done Benfield!
Yours Stephen Ward.
I received an extremely professional service from Mr Byron Dawson. Everything was explained in detail and in a very friendly and efficient manner. I would have no hesitation in recommending Benfield to family, friends and colleagues. It's the reason I keep coming back.
Excellent all round service, would recommend Benfield to anyone.
We found the Customer service excellent, the staff were friendly and put us at ease. The buying and finance was explained to us clearly and simply. Customer service was first class with even an offer of tea and coffee from Nicola Wood. Well done
I was extremely pleased with the service provided by Benfield Motors on Benfield Road, Newcastle. A good experience right from the booking in for the service to picking it up after the wash and vacuum.
very professional and courteous service. Thank You
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