Benfield - enjoy the journey
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I am very happy about the service I got and am looking forward to my new car. I told my stepson about the current deals and he has also ordered a new car. Since then his work colleague has also bought a new car
The show room is too small and I was kept waiting a long time before I spoke to a salesperson. I was given a test drive and looked after well. I had been considering BMW as well as Audi and the ambiance and experience was much better at BMW. I chose the Audi because I preferred the car not because of the buying experience. I hope after care and servicing are of a high standard.
Hi Mr Mervill
Thanks for your honest feedback. We are pleased you felt our Account Manager looked after you but sorry the atmosphere in the showroom was lacking. Our Sales Manager Chris Johns has looked into the detail of your purchase and will be contacting you personally to discuss this with you.
Very efficient and effective service from Wearside Audi in recently ordering a Q5.
I would recommend them highly.
Thank you to Wearside Audi for a great car buying experience, nothing was too much trouble, everything was explained in a relaxed environment. I would highly recommend Audi and the salesman Daryn Danby to anyone looking to purchase a quality car.
I would certainly recommend Audi Wearside to all of my friends. The customer service was excellent, all in all I was extremely satisfied with my experience.
I m always very nervous when I'm buying a car I can't afford to make a mistake.The salesman made me feel at ease from the start and anwered all my questions without the heavy sales patter.In the end i got the car I wanted at the price and time without delay, you get what you pay for.
could not have asked for a better service me & my wife recieved from Jonathon, he was great.
when i renew my car agian i hope i recieve the same kind of service Jonathon is 10 or more he goes the extra mile.
Very friendly, helpful and polite sales person; didn't push for an immediate response or sale. Keeps good communication via email and phone post sale. Would definitely recommend to others.
My first time from buying a car at a Audi main dealership and it wont be the last,excellent customer service from walking through the door to driving the new car out,great sales man in Neil burn ham answered all my questions that I had,brought the car from a couple of rows back to provide a test drive , no annoying pressure to get you to buy the car just good honest feedback,the car was prepared to a very high standard for when I picked it up and the after sales care has been great , so overall I'm very satisfied!
Over all I found the service from the sales team to be VERY good.Would recommend to anyone looking for an Audi.
I was helped by a very attentive and knowledgeable sales man (Neil) who introduced me to his managed (Clive). I was very impressed with the pre-sales set up at Sunderland and hope the post-sales service is equally good.
I normally find purchasing a car tedious but this was completely different! Neil, the Salesman, was extremely helpful, courteous and very personable. We visited two garages and to be honest, Wearside Audi won hands down - lovely and clean and a very nice atmosphere to be in.
Absolutely brilliant service from shannel and Clive, they did everything they could to try and find the right car and the right finance deal right for me. They couldn't have been more helpful
Excellent customer service. Friendly and courtious answering all queries raised and fully explaining finance options.
Test drive offered is to be taken in the next couple of weeks.
It was very easy to complete and very straight forward, all of the staff are very easy to talk to and easy to deal with. Happy with the service provided by all the staff.
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