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Accident Management

Enjoy a speedy recovery. Call Benfield Accident Management on 0845 078 4505 (24 Hours)

If you ever have an accident, a single phone call can sort it all out.
Call us first on 0845 078 4505 (24 hours).

If you've ever had a road accident you'll know it can be traumatic, yet it's crucial to act correctly - and fast - to ensure the best outcome. Even the largest insurance companies may be thinking about the repair bill first and your car last. They may try to make you use a cheaper repairer, who may not use genuine parts or paint. It may even affect your warranty. That's why it's vital you call us first.

Benfield Accident Management is here for you

You're entitled to genuine, manufacturer-approved repairs so before you speak to anyone else, speak to us. We'll take care of every detail, from recovery of your car (if it's not road legal or is immobilised) to insurance authorisation, through to the finished job. And of course, we'll guarantee no-compromise workmanship. Benfield Accident Management looks after you, and your car, as top priority.

The benefits

  • We'll recover your car (if it's not road legal or is immobilised) anywhere in mainland UK, and return it to our authorised repairer
  • We'll handle fault and non-fault claims from initial estimate to ensure your claim is authorised
  • We'll call your insurance company and advise them of your chosen repairer (where applicable)
  • For non-fault accident claims, while your car is being expertly repaired, we'll arrange a like-for-like replacement vehicle*

Vehicle replacement service

If you're in an accident that's not your fault, the least you should expect from the other party is a car of equal value, size and comfort. However, more often than not you'll be given the bare minimum, basic courtesy car. Not with us. While your car's being expertly repaired we'll arrange for you to borrow a like-for-like replacement vehicle*.

Medical care - for your own speedy recovery

If your accident has resulted in injury, we'll make sure you're expertly looked after. We'll work closely with a carefully selected group of clinics across the UK to ensure you get help and assistance with any injuries as soon as possible. We won't just look after your car: we'll make sure you're soon on the road to recovery too!

This service includes:

  • State-of-the-art facilities
  • Physiotherapy to help aid your recovery
  • Friendly and informed advice
  • Nationwide coverage

If you ever have an accident, a single phone call can sort it all out. So, enjoy not having to settle for second best.

Call us first on 0845 078 4505 (24 hours).

*Subject to availability - but with over 40,000 cars in our fleet, we should be able to meet your requirements.

Legal Assistance Policy: Key Facts. Benfield Accident Management is a service provided by Winn Solicitors on behalf of Benfield Motor Group. Parties: Provider - Winn Solicitors of Brickburn Street, Byker, Newcastle upon Tyne NE6 1PL ("us", "we", "our") you - the customer ("you"). What is covered: initial legal consultation in relation to an accident in which objective advice will be provided on the options and potential claims and remedies available to you. Persons covered: you and your immediate family and any passengers travelling in your vehicle at the relevant time. Acceptance cover: immediately on issue of this policy by us. Period of cover: 3 years from issue of this policy by us. Who can provide the advice: Winn Solicitors only. As this policy is personal to us, only we can provide the legal advice. This does not affect your right to obtain advice from any other solicitor but any such advice is not covered by this policy. Notification of a claim or request for advice: contact us via our telephone number: 0845 078 4505. Extent of advice on the best option: the extent of advice to be provided on the best option before pursuing a claim is at our discretion. Disclaimer: VERY IMPORTANT. The entire contract is contained in this policy document. Any variation there to can only be effective if agreed in writing by us. No person other than us has any authority to make representations about the nature of this policy and extent of its cover. Any person taking out this policy must do so solely in reliance on these terms and conditions and not in reliance of anything said by any person.